I bought this for my wife and I admit that I thought it is crazy to spend this amount of cash on a glorified coffee pot. She already had a nice Breville expresso maker but didn't use it. Basically it was too hard to operate and clean. This machine is almost totally hands free. Push a button and get a coffee. Push a button and get a latte. At the end of the day turn it off and it rinses tiself. You only have to dump the grounds and clean the trays. I can't comment on reliability or durability but it makes awesome coffee. It is an extravagance but it you love expresso or latte and don't like hassle it is well worth the price.
My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.
There’s no steam wand for heating and foaming milk, but the Dolce Gusto system has its own way of doing that: drinks such as cappuccinos and lattes are made with two pods: one coffee pod and one special milk pod, used in the amounts specified on the pod lid. Drinking milk expelled from a pod isn’t as appetising as fresh cow juice, we think you’ll agree – but it’s less effort and less mess.
To really own your drinks, Jura designed the Impressa Z6 super-automatic espresso machine to include three brew temperature and three hot water temperature settings, ten coffee strength settings and ten milk temperature settings. It’s rare that we see so much flexibility for coffee strength, and rarer still to see a wide range of milk temperatures. In truth, many machines don’t feature milk temperature settings at all, so we were excited to brew with the Z6, and it didn’t disappoint. The Impressa Z6 quickly ramps up from brew to steam temperature in a short six seconds, so it’s great for people like us, who need caffeine (and need it now!). For a more full-bodied espresso and decidedly thicker crema, the Impressa Z6 uses Jura’s proprietary Pulse Extraction Process, to fire short pulses of water through the grounds during brewing, in order to get the most out of the extraction. Jura’s innovative TFT display shows, in living color, your personal list of favorite drinks right on the main screen and ready to brew at the push of a button. A longer list of up to 21 customizable specialty drinks is browsable via the rotary switch, so you won’t step on anybody’s toes at the office programming a drink to your particular specifications.

The Jura A9 truly shines in the milk drinks department. It features 2 height adjustable spouts that go anywhere from two point two and up to five point four inches if you plan on using taller However, when it comes to the milk, the machine uses a pick-up tube system. What this means is that now you can just place the tube into the milk container and prepare delicious milk based drinks. For better results though, it’s best that you either get Jura’s cool control milk cooler or their optional thermal milk container. That’s because not only is it better to keep milk chilled for sanitary reasons, but chilled milk also produces better froth.
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