After much research and agonizing indecesion, I finally purchased the Jura J9 Super Automatic coffee machine. Our DeLonghi lasted several years, then died a noisy death. We had enjoyed it, but I felt like there were better machines to be had, so I focused on Jura and Saeco. I decided I wanted a Jura because of the easier cleaning, as reported by some reviewers, as well as great flavor and crema in the coffee. Then picking the model became hard. Not a lot of info on the Jura website as to how the different models work, but I finally decided that I liked the price range and capabilities of the J models. Costco had a J80 to sell, as well as a F7. I love the confidence I can have when buying from Costco, and that would have been a big plus for me. The J80 had been on sale for $400 off a few days before our DeLonghi failed, so I missed the sale and I couldn't bring myself to pay their full price of $2400 for a model that was not listed on the Jura website and some people suggested was an older model. I even emailed Costco, hoping they might honor the sale price, but no go. I finally found a J9 on Amazon for $2000, and read reviews where purchasers reassured me that, if something went wrong, I could feel secure in knowing that Amazon and its sellers would take good care of me and fix or replace the machine fairly quickly. I couldn't tell from the description if this was a J9 or J9.3, but decided it didn't matter. The model I received was the J9.3. It came quickly and the box was in great shape.
Thinking that I must have received a defective unit, I requested an exchange from Amazon. I had a replacement unit the next day!! Amazon is amazing in this regard. The second unit worked well for the first week and then the same issue with the espresso not coming out and having to press the button to refill the pump started occurring again. More wasted espresso!!
The Jura E8 superautomatic espresso machine utilizes a single aluminum boiler, lined with stainless steel and featuring Thermoblock technology for rapid heating. We prefer systems with two boilers, which allow you to simultaneously brew coffee and steam milk because single-boiler systems increase your total brewing time for milk-based drinks as the single boiler needs time to switch from one task to the other.
Not trouble free, as they all seem to jam periodically, but easily fixed. Per J-C, the problem is using very oily beans, which we do as we love very dark, heavily roasted Starbucks beans. The part that jams is the press mechanism. When it expresses the puck, it clogs and won't go back up. This seems to be a criticism for many of its machines, but it's hardly a deal breaker.
The Jura A9 truly shines in the milk drinks department. It features 2 height adjustable spouts that go anywhere from two point two and up to five point four inches if you plan on using taller However, when it comes to the milk, the machine uses a pick-up tube system. What this means is that now you can just place the tube into the milk container and prepare delicious milk based drinks. For better results though, it’s best that you either get Jura’s cool control milk cooler or their optional thermal milk container. That’s because not only is it better to keep milk chilled for sanitary reasons, but chilled milk also produces better froth.